Privacy policy

Digital Works OOD, trading as Pixel Prophets

Registered Address: 16 Georgi Rakovski, floor 3
Company Registration Number: 207485896
Contact Email: [email protected]

We act as the data controller for the personal data you provide to us.

What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact information: Name, email address, phone number, postal address.

• Technical data: IP address, browser type and version, time zone setting, device type, operating system, and platform.

• Usage data: Information about how you use our website, including pages viewed, links clicked, and time spent.

• Marketing and communications data: Your preferences in receiving marketing from us.

How We Collect Your Data

We collect your personal data through:

• Direct interactions: When you fill out a contact form, subscribe to our newsletter, or communicate with us via email or phone.

• Automated technologies: Through cookies and analytics tools when you interact with our website.

Legal Basis for Processing

We process your personal data only when there is a legal basis under GDPR, including:

• Consent (Article 6(1)(a)) – when you have given clear consent.

• Contract (Article 6(1)(b)) – when data is needed to fulfill a contract or take steps at your request.

• Legal obligation (Article 6(1)(c)) – for compliance with legal requirements.

• Legitimate interests (Article 6(1)(f)) – for purposes such as improving our services and website usability.

How We Use Your Personal Data

We use your data to:

• Respond to inquiries or requests

• Provide and manage our services

• Improve website functionality and user experience

• Send marketing communications (where permitted)

• Ensure security and prevent fraud

Sharing Your Data

We do not sell your personal data. We may share data with:

• Service providers (e.g. website hosting, analytics, email platforms)

• Legal or regulatory authorities when required by law

• Business partners only when necessary and with appropriate safeguards

All third parties are required to respect the security of your personal data and to process it in accordance with GDPR.

International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection through mechanisms such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

You may request deletion of your data at any time unless we are required to retain it for legal reasons.

Your Rights Under GDPR

You have the following rights:

• Right to access your personal data

• Right to rectification of inaccurate or incomplete data

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance your experience and analyze site usage. You can manage your cookie preferences through our cookie banner or browser settings.

For more details, please see our [Cookie Policy].

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
Email: [email protected]